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During non-heating seasons – summer, fall, spring. We recommend turning on the air conditioner, or dehumidifier, periodically heater as necessary

During the winter months – when your central heaters are running; we recommend using a central humidifier to minimize shrinkage which occurs under low humidity conditions.

- Regular cleaning of dirt, grit, dust, salt and any other abrasive materials will help to prevent scratches or blemish to the wear-layer of your vinyl floors.

- Placing area rugs and mats at doorways and high traffic areas are highly recommended to lessen wear and tear.

- Always clean area rugs and mats regularly as they are prone to trapping abrasive materials.

- Avoid letting sharp objects come into direct contact with your floors – high heels, cleats etc. any hard objects which may cause irreversible damage.

- Place felt pads or floor protectors on the bottom of furniture to prevent scratching when moving furniture – careful not to drag any furniture across the surface of your vinyl floors.

- When vacuuming floors – be sure to not to drag any plastic or metal attachments as that will scratch the surface of the finish and damage the floors.

- Avoid prolong contact with rubber as it can create a chemical reaction that will stain your vinyl floors – latex, rubber, bicycle wheels etc.

- If water or any other liquid is spilled, promptly wipe, and dry the area – avoid wiping into the bevel between planks.

- DO NOT use any household agents: oils, cleaners, soaps, waxes, pinesol, vinegar etc in cleaning vinyl floors as it may damage the finish and wear layer and void your warranty.

- Steam cleaners are damaging to vinyl floors and should be avoided.

- Prolonged exposure to sunlight will cause changes to the color of vinyl flooring. It is a natural phenomenon and the fading of color of vinyl should be expected if exposed to prolonged sunlight or intense lighting.

- To moderate sunlight exposure, it is recommended to have light filtering window coverings – drapes and blinds.

Grandeur's vinyl collections include click WPC as well as straight or the increasingly popular -- herringbone-configuration click SPC.

For commercial related applications; Grandeur also carries dryback and looselay vinyl planks and tiles. 

Do not transport flooring products exposed -- if under raining or damp conditions. Handle and unload flooring products with care, and store in a dry and well-ventilated place. Flooring shall not be delivered until the building has been enclosed with windows, doors are in place, and cement work, plastering, and all other wet work are completed and dry. HVAC systems must be in place and in operation at least 14 days prior to installation of the flooring and must remain operating during and after installation.

In addition, prior to installation of flooring, exterior grading must be completed with surface drainage offering a minimum drop of 3in over 10ft to direct the flow of water away from the building. All gutters and drainage spouts must be in place. The soil around the house must be treated or graded to provide sufficient drainage.

The following considerations are vital for ensuring the functionality and longevity of our products, failure to adhere to them will void your warranty.

To achieve the best results, acclimation is recommended for vinyl flooring products. It is advised that vinyl products be allowed 2 days at room temperature (20 C) to acclimatize.

Thereafter, maintaining room temperature and a humidity level of 35%-55% is important to ensure long lasting vinyl floors

Subfloor Conditions
Ensure that your subfloor is Structurally Sound. The subfloor should be adequately nailed, screwed, or glued down prior to the installation of your floor. All nail heads must be driven down below the surface. Securely nail all loose boards. Scrape, plane or fill uneven boards, holes or cracks using floor-leveling compound. Check that the subfloor is Level and Flat prior to installation. Subfloor unevenness cannot be greater than 3/16in over a 10ft span or 1/8in over a 6ft span. Furthermore, subfloors must not slope more than 1/2in per 6ft.

The subfloor must also be Clean and cleared of any debris that may interfere with the floors or the installation. Lastly, the Moisture levels of the subfloor should be DRY and measured prior to installation using a moisture meter. Moisture levels should not exceed 4 percent for concrete and 12 percent for plywood.

Subfloor Types

Plywood
Plywood subfloor is suitable for use with any of our vinyl products. 3⁄4” Plywood is ideal for subfloors.

O.S.B.
Oriented Strand Board (O.S.B.) is an alternative to plywood made up of 3–4-inch strands of wood which are layered and glued together, then pressed. We advise the use of 3⁄4” or stamped exterior grade O.S.B. Note: Building codes in Canada require minimum 5⁄8” thick O.S.B.

Concrete
For new concrete, allow a minimum of 60 days cure time prior to the use of concrete moisture tests. Various methods and testing devices exist to check the moisture level of a concrete subfloor.

Important

• Grandeur Flooring requires that vinyl flooring products must be installed by an authorized professional. Failure to do so will void the product warranty for your vinyl flooring.

• It is the Installer/Homeowner’s responsibility to ensure the jobsite, environment, sub-floor conditions and climatization meet all of Grandeur Flooring’s requirements.

• Prior to installation, flooring should be inspected, if you feel in anyway the product is not to standard STOP installation and immediately contact your retailer.
• The installer or homeowner is fully responsible for all installed vinyl flooring. A 5%-10% waste allowance should be included with total square footage.

• Prior to installation, installer or homeowner must carefully check planks for any defects. Any plank that has been installed will be deemed acceptable.

NOTE: THE MAXIMUM RUN LENGTH IS 13.72M (45”) IN EITHER DIRECTION. INSTALLATION EXCEEDING THIS SIZE WILL REQUIRE TRANSITION STRIPS OR THE FLOOR MUST BE TOTALLY ADHERED TO THE SUBFLOOR (FULL SPREAD -- FOLLOWING ADHESIVE MANUFACTURERS INSTRUCTIONS).

As vinyl flooring is designed to mimic a natural appearance, it is normal to have slight variations from plank to plank. When installing, it is recommended to open several boxes at a time to mix and evenly distribute planks to balance out color variations.

First Row
Start in a corner of the longest and straightest wall by placing the first plank with the tongue side facing the wall. Use spacers along each wall to maintain an expansion space of 6.35mm (1/4’) between the wall and the flooring.

NOTE: This spacing must also be maintained between the floor and all vertical surfaces, including cabinets, posts, partitions, door jambs and door tracks. You will also need to use transition strips in doorways and between rooms. Failure to do so may cause buckling or gapping.

To attach your second plank, lower and lock the end tongue of the second plank into the end groove of the first plank. Line up edges carefully to ensure a close and tight fit. Using a rubber mallet, lightly tap the top of the end joints where the first and second planks lock together. The planks should lay flat to the floor.

Warning: Failure to properly line up the end joint and attempting to force it in while out of alignment could result in permanent damage to the end joint.

Repeat this procedure for each subsequent plank in the first row. Continue connecting the first row until you reach the last full plank. Fit the last plank by rotating the plank 180° with the pattern side upward and placing it beside the first row of planks with its end up against the far wall. Line a ruler up across the end of the last full plank and across this new plank. Draw a line across the new plank with a pencil, score with a utility knife and snap off.

Rotate the plank 180° so that it is back to its original orientation. Lower and lock its end tongue into the end groove of the last full plank. Lightly tap the top of the end joints with a rubber mallet until the planks are flat on the floor.

You will begin the next row with the off-cut piece from the previous row to stagger the pattern. Pieces should be a minimum of 200mm long and joint offset should be at least 400mm. Cut pieces should be no less than 152.4mm in length and 76.2mm in width. Adjust layout for a balanced look.

Subsequent Rows
To start your second row, rotate the cut-off piece from the previous row 180° so that it is back to its original orientation. Tilt and push its side tongue into the side groove of the very first plank. When lowered, the plank will click into place. Using a tapping block and rubber mallet, lightly tap the long side of the new plank to lock it with the planks of the first row. The planks should lay flat to the floor.
Attach the second plank of the new row first on the long side. Tilt and push plank into place, making sure edges are lined up. Lower plank to the floor. Using a tapping block and rubber mallet, lightly tap the long side of the new plank to lock it into place. Next, lightly tap down on the top of the end joints with a rubber mallet to lock them together. Continue laying remaining planks in this manner.

Last Row
To fit the last row, lay a plank on top of the previous row with its the tongue to the wall. Lay a ruler across the plank so that it is lined up with the side of the planks of the previous row and draw a line across the new plank with a pencil. Don't forget to allow room for spacers.
Cut the plank with a utility knife and attach into position. Door frames and heating vents also require expansion room. First, cut the plank to the correct length. Then, place the cut plank next to its actual position and use a ruler to measure the areas to be cut out and mark them. Cut out the marked points allowing the necessary expansion distance on each side. You can trim for door frames by turning a plank upside down and using a handsaw to cut away the necessary height so that planks slide easily under the frames. Remove the spacers once the floor is completely installed.

Please read all information on this page thoroughly for information regarding storage, preparation for and installation of your new vinyl floors.
Grandeur’s commercial-grade loose lay vinyl stands as one of the most resilient flooring options on the market. Effortless to install and maintain, boasting a wear layer of up to 0.7mm/28mil thickness, allowing it to be used in any indoor residential and commercial space. Recommended to be glued down with pressure-sensitive glue.

Important
• Grandeur Flooring requires that vinyl flooring products must be installed by an authorized professional. Failure to do so will void the product warranty for your vinyl flooring.
• It is the Installer/Homeowner’s responsibility to ensure the jobsite, environment, sub-floor conditions and climatization meet all of Grandeur Flooring’s requirements.
• Prior to installation, flooring should be inspected, if you feel in anyway the product is not to standard STOP installation
and immediately contact your retailer.
• The installer or homeowner is fully responsible for all installed vinyl flooring. A 5%-10% waste allowance should be included with total square footage.
• Prior to installation, installer or homeowner must carefully check planks for any defects. Any plank that has been installed will be deemed acceptable.

NOTE: If an area has dimensions longer than 20 ft in any direction, or if flooring is used in high traffic areas, then it is recommended to use adhesive on perimeter planks or tiles.

It is recommended to use full spread adhesive for areas of high traffic, volatile temperature variations, rolling loads.

The maximum area that can be installed without an expansion joint is 10m x 20m.

Recommended trowel size 1/16” x 1/16” x 1/16” square notch for high rolling traffic applications.

INSTALLATION

As vinyl flooring is designed to mimic a natural appearance, it is normal to have slight variations from plank to plank.

When installing, it is recommended to open several boxes at a time to mix and evenly distribute planks to balance out color variations.

First determine which direction planks will run – best appearance is achieved when planks are laid parallel to the longest walls.

Determine the center of the room, lay out tiles/planks to determine width of border planks to avoid having narrow
widths less than half of a normal plank size.
Planks should be installed from one corner of the room, working outwards toward the other wall. Leaving ¼ of an inch of space to the wall, and other fixed objects ie doorframes etc.
Install planks staggered randomly with end joints not less than 6” from previous end row joint.
Lift planks to reposition if seam is not tight.
Replace spacers for wall expansion gaps, install molding pieces.
Underfloor Heating
This product can be installed with water based underfloor heating, provided that the heating is switched off 48 hours before, and after installation.
After 48 hours of climatization, underfloor heating must be gradually increased by increments of less than 5C over a period of 24 hours, maximum temperature tolerable is 27C.

AFTER INSTALLATION

Ensure planks are set, edges are tight and flat. If adhesives were used, a 3 section 100lb roller must be used in both directions until planks are properly set.
Restrict traffic for 24 hours after installation, failure to wait can impact adhesive curing and drying.
Temperatures should be maintained at 15C-27C throughout the life of the vinyl floors.
Regular cleaning of dirt, grit, dust, salt and any other abrasive materials will help to prevent scratches or blemish to the wear-layer of your vinyl floors.
Avoid letting sharp objects come into direct contact with your floors – high heels, cleats etc. any hard objects which may cause irreversible damage.
Place felt pads or floor protectors on the bottom of furniture to prevent scratching when moving furniture – careful not to drag any furniture across the surface of your vinyl floors.
Prolonged exposure to sunlight will cause changes to the color of vinyl flooring. It is a natural phenomenon and the fading of color of vinyl should be expected if exposed to prolonged sunlight or intense lighting.
To moderate sunlight exposure, it is recommended to have light filtering window coverings – drapes and blinds
When vacuuming floors – be sure to not to drag any plastic or metal attachments as that will scratch the surface of the finish and damage the floors.
Avoid prolong contact with rubber as it can create a chemical reaction that will stain your vinyl floors – latex, rubber, bicycle wheels etc.

Grandeur Laminate Flooring products can be installed above, on, or below grade.

Our products carry a 30-year limited residential warranty or a 10-year limited light commercial warranty, from the original date of purchase, when installed and maintained in accordance with Grandeur Flooring recommended installation, maintenance, guidelines, as well as usage under normal household/office conditions in a dry enclosed residential/commercial building.

Subjective and personal preferences are not considered defective. It is the responsibility of both the purchaser and the installer to ensure products meet expectations prior to and during installation, as they are considered accepted once installed.

Grandeur strongly recommends that laminate floors be installed by professional and experienced installers, errors or damage that often arise because of negligence or poor quality of installation are not covered by this warranty.

It is the responsibility of the homeowner to ensure that the environment is kept clean – free from debris and other corrosive material or substances for but not limited to cleaning.

This warranty is intended to cover only the value of the flooring when purchased, and does not cover any further expenses, damages, losses, or liabilities incurred because of the claim.

This warranty is offered to the original purchaser of Grandeur products and is non-transferable.

This warranty is valid provided that the floor is correctly installed – following industry standards and proper maintenance is performed on a regular basis.

Grandeur Flooring does not offer coverage for damage due to misuse and abuse – see exclusions for more details. Misuse such as dragging heavy furniture, excess exposure to snow removal salt, and malpractice with pets will damage vinyl flooring and voids this warranty.

Normal wear and tear of flooring products is expected in casual use and is not covered by this warranty as this warranty is solely intended to cover defects in manufacturing. The ideal temperature for Grandeur’s flooring products (while keeping in mind varying environmental conditions) range from 18 C (65 F) to 24 C (75 F). The relative humidity level (RH) for spc vinyl flooring should be anywhere from 35% to 55%.

Products sold as “clearance” or “as-is” is excluded from this warranty. This warranty does not extend to or cover the following damages which are caused by, but not limited to:

- Damage due to neglect or improper storage/handling

- Damage due to improper installation

- Exposure to environments and conditions outside recommended temperature and humidity levels

- Improper maintenance (refer to Care & Maintenance)

- Normal wear and tear

- Improper alterations to the original product

- Water damage i.e., floods, leaks etc.

- Fire damage

- Damage related/arising from radiant heating

- Flooring installed under islands or heavy cabinets

- Damage due to a variation in light exposure such as discoloration in direct sunlight

- Furniture scuff marks due to negligence

- Damage from pets

- Damage from insects

- Damage from use of steamer/cleaning/vacuuming apparatus

- Damage because of this claim including to but not limited to loss of use of space, moving costs, hotel and accommodation costs, loss of time or goods

- Imperfections which can only be visible at certain angles or specific lighting

- Failure to use proper adhesive

- Insufficient prevention due to neglect

- Damage from pebbles, sand, or other abrasives

- Problems caused by moisture, mold, or mildew

- Damage caused by water trapped under the floors

To make a claim, please contact the Grandeur authorized dealer from where you had purchased the product. Please note: original purchaser must provide proof of purchase with any warranty claims. This warranty is nontransferable.

Following a preliminary investigation, if the dealer has concluded that the issue lies with the manufacturer, the case will then be raised with Grandeur where a decision will be made alongside the dealer. If a claim is made regarding Grandeur products, the individual making the claim must deem it acceptable for a Grandeur Flooring representative to attend the premises in which the warranted floor is installed to determine the validity of the claim.

The damages or issues presented with a claim should cover at least 10% of the total flooring subjected to this claim. Furthermore, such issues or damages must be easily noticeable from a standing position.

If an acceptable resolution is not possible through an on-site visit, Grandeur Flooring reserves the right to have a third-party inspector to investigate the issue further.

Under the terms of this warranty, if a claim is found to be a manufacturing defect, the responsibility of Grandeur Flooring is limited to providing the material for replacement of the defective boards – this excludes labor, accessories, disposal, inspection, shipping, and any other related costs.